Limited Lifetime Warranty

We are pleased to offer you a limited lifetime warranty for our products. This warranty ensures that your product is free from defects in materials and workmanship, providing you with peace of mind in your purchase. Please read the following terms and conditions to understand the full scope of this warranty.

  1. Duration of Coverage: This limited lifetime warranty is valid from the date of your product's purchase.
  2. Coverage: The warranty covers any defects in materials or workmanship that arise during normal use of the product. This includes manufacturing defects and faults that affect the product's functionality. 
  3. Exclusions: This warranty does not cover damages resulting from misuse, abuse, accidents, improper handling, neglect, unauthorized repair or modification, or any other circumstances beyond normal use.  
  4. Claims Process: To make a warranty claim, please contact our customer support team. You may be required to provide proof of purchase, product photos, and a detailed description of the issue. We will assess the claim and, if applicable, provide a replacement or repair. 
  5. Resolution Options: Depending on the nature of the defect, we will either repair the product, replace it with a similar item, decline the warranty claim, or offer a refund at our discretion. 
  6. Shipping Costs: Any shipping costs associated with warranty claims are the responsibility of the customer, except in cases where it is determined that the defect is a result of a manufacturing issue. 
  7. Limitation of Liability: Our liability under this warranty is limited to the repair, replacement, or refund of the product at our discretion. We are not responsible for any indirect, consequential, or incidental damages. 

This limited lifetime warranty is a reflection of our commitment to delivering high-quality products. We stand behind our craftsmanship and aim to ensure your satisfaction with your purchase. Please retain your proof of purchase for warranty purposes.

For warranty inquiries or claims, please contact our customer support team at info@cinqyouredge.com